User Admin Toolkit

User Admin Toolkit


Click on the topic below to directly access the User Admin "how to" articles.  Check back periodically as new articles are being added weekly.






















    • Related Articles

    • As a User Admin, where can I find the user admin pages?

      As a user admin, you have a menu labeled Manage located in the top menu bar of every page. 1.       Search: Provides a quick way to find students across your groups. 2.      Users: Shows all the students in your group and allows you to update ...
    • As a User Admin, how can I unlock users?

      When a user enters the wrong password several times, their account can become locked.  Using the steps below, it is easy to unlock their account and send them a login email to get them started again.   Log in with your user admin username and ...
    • As a User Admin, what are the common tasks that I will be doing?

      As a user admin, your role is to oversee your group's students and classes. These tasks include: •   Updating student passwords and information •   Managing enrollment •   Viewing reports •   Posting announcements and collaborations •   Sending ...
    • As a User Admin, what is parental consent? How can I track it in the system?

      For students under 13 years of age, parental consent for the student user to access the system should be obtained.  When a user is added through Seat Management and the Welcome email has been sent, a parental consent email is automatically sent to ...
    • As a User Admin, how can I send/resend welcome emails?

      When new students are added to the system and appropriate class, emails to welcome the student and to request parental consent are sent by the user admin from the system.  These emails are usually sent to the Parent (Secondary) email address only ...