As a User Admin, what are the common tasks that I will be doing?
As a user
admin, your role is to oversee your
group's students and classes. These
• Updating student passwords and
• Managing enrollment
• Viewing reports
announcements and collaborations
• Sending Emails
User Admin Toolkit
Click on the topic below to directly access the User Admin "how to" articles. Check back periodically as new articles are being added weekly. Best Practices for ordering courses and seats Common Tasks Where to find the User Admin pages Student ...
As a User Admin, how can I unlock users?
When a user enters the wrong password several times, their account can become locked. Using the steps below, it is easy to unlock their account and send them a login email to get them started again. Log in with your user admin username and ...
As a User Admin, what is parental consent? How can I track it in the system?
For students under 13 years of age, parental consent for the student user to access the system should be obtained. When a user is added through Seat Management and the Welcome email has been sent, a parental consent email is automatically sent to ...
As a User Admin, how can I send/resend welcome emails?
When new students are added to the system and appropriate class, emails to welcome the student and to request parental consent are sent by the user admin from the system. These emails are usually sent to the Parent (Secondary) email address only ...
As a User Admin, where do I manage class enrollment?
Once classes have been purchased for your group, they are available for you to manage. In some cases, you may need to update the enrollment of your classes – assign users to seats, buy more seats for a class, etc. (See the Self-Serve User Guide – ...