What does 95% mean on my chapter report?

Reports/Certifications
95% status in a Faith and Life chapter/directions:
If a chapter status displays 95%, one or more assessments may be missing. To check that out:
1. Click on the chapter in the report
2. Click on View Assessments
3. To achieve a 100%, both 
a
pre-assessment and a post-assessment should display. If one is not listed, go back to the chapter and take that missing assessment. 
Make sure you SUBMIT it.
 
To navigate back to missing assessment:
Click on the LEARN page (top menu).
Click on the VIEW COURSE button for that course.
Click on the chapter you want to see.
NOW, click on the Menu<  (left side) to display the pages within that chapter.
Select the assessment page you need to work on.
Take the assessment and SUBMIT.